Title: Incident Management Coordinator - Traffic Operations

State Role Title: Program Admin Spec II

Hiring Range: $70,349 - $114,317

Pay Band: 5

Agency: VA Dept of Transportation

Location: Richmond District Office

Agency Website: https://www.vdot.virginia.gov/jobs/default.asp

Recruitment Type: General Public - G

Job Duties

What drives you? Whether it's knowing the work you do makes a difference, having a great work/life balance, working on exciting and challenging projects, leading innovation, and championing change or simply working with a great group of people who are committed to professionalism. At the Virginia Department of Transportation, we have something for you.

VDOT Richmond District, Traffic Operations Management Team is excited to announce they are seeking an experienced self-starter to plan, execute and continually review incident and emergency management operations. Selected candidate will lead and direct Area and Regional Incident Management Committees. You will coordinate and cooperate with emergency service and incident management organizations at local, regional, state and multi state levels. Position will prepare incident and emergency response plans and conduct necessary training and be responsible for traffic management planning for emergency operations and special events. Individual will coordinate closely with and assist the TOC Operations Manager in overseeing the 24, 7 TOC operations during emergency situations and will prepare and submit reports for incident management activities. Position may assume leadership role as requested by VDOT On-Scene Commander or VDOT Duty Officer to implement response plans, mobilize incident teams, coordinate state and local policy, fire, rescue and public information officers. Serve as VDOT On-Scene Commander for high profile emergencies and assist Duty Officers as needed to include coaching on incident management practices, providing contact information, gathering information, interagency coordination, etc. Position is deemed essential and is expected to report and assist during major emergencies.

In addition to a rewarding work experience, VDOT offers excellent health and life insurance benefits, pre-tax spending accounts, state funded short- and long-term disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching.

We are a “Virginia Values Veterans” (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application.

We have Shared Values and a Code of Ethics: your success in our organization depends upon modeling these values, therefore please access the following link: https://www.virginiadot.org/about/missionandvalues.asp to review them and, if in agreement, we welcome you to apply.

Minimum Qualifications

• Experience reflecting knowledge of public safety operations, emergency response and coordination relating to highway incidents.
• Experience reflecting the ability to apply National Incident Management principles and practices to a variety of events.
• Experience reflecting the ability to plan and schedule 24-hour public service operations.
• Experience working independently, cooperatively with others, building consensus and promoting open communications.
• Ability to communicate effectively orally in writing.
• Ability to effectively problem solve and apply critical thinking to traffic operations incidents.
• Ability to work, make sound decisions during emergency situations and, or for time sensitive situations.
• Ability to report to incident scenes with exposure to live traffic conditions i.e., noise, fumes, dust, gases, chemicals etc. and encounter unexpected safety hazards.
• Ability to walk or stand on uneven terrain or surfaces to review incident and, or accident scenes.
• Valid driver's license.

Additional Considerations

• Experience in real time emergency operations, incident management, traffic management and public safety agency coordination and communications.
• Experience in incident, emergency and special event operations.
• Experience in leading 24-hour emergency operations.
• Experience and training in safety and work zone management.
• Knowledge of federal and state regulations and procedures related to incident management.
• Knowledge and experience in transportation operations.
• Knowledge of public safety operations, emergency response and coordination relating to highway incidents.
• Training in transportation incident and special events.
• A combination of training, experience, or education in Incident Management, Emergency Management, Transportation Management or related field desired.

Special Instructions

Position is designated as essential to emergency operations and will be required to work outside normal work hours to ensure the safety of the traveling public. Fingerprint based background check, references, work history and DMV records will be verified prior to employment. Applicants must be eligible to work in the United States. H1B VISA Sponsorship is not available. Position requires ability to walk or stand on uneven terrain or surfaces to review incident and, or accident scenes; and ability to report to incident scenes with exposure to live traffic conditions i.e., noise, fumes, dust, gases, chemicals etc. and encounter unexpected safety hazards.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. State applications will only be accepted as submitted online by 11:55 pm on the closing date through the PageUp System. State applications submitted via email, postal mail, fax, or in person will not be considered. Applicants are expected to fully represent qualifications and work history on the State application and or resume. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide detailed information. Submitting an incomplete state application, or a state application lacking in detail, may impact your interview eligibility. 

The Virginia Department of Transportation (VDOT) is an Equal Opportunity Employer by both policy and practice. For more information about our employment practices, please visit “Information for VDOT Employees and Applicants”: http://www.virginiadot.org/jobs/information_for_employees.asp.

Contact Information

Name: Rebecca Emory

Phone: (804) 401-0234

Email: [email protected]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.