Job Description

Description

 

was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries.  Please visit our website at for more information.





D.R. Horton, Inc. is currently looking for a Wireless Telecom Administrator I. The right candidate will maintain cellular telephones and wireless devices companywide.  Perform billing/plan analysis and work with vendors to optimize company-wide usage.



 



Essential Duties and Responsibilities include the following. Other duties may be assigned.




  • Process companywide requests for cellular phones and wireless cards, including requests to move, add, or change service

  • Troubleshoot cellular telephone and wireless card problems and coordinate actions with end-users, vendors, and IT personnel to correct any interruption in service

  • Monitor use of a company-issued cell phone or other device including but not limited to excessive or zero use per policy guidelines. Report to management as per company policy

  • Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

  • Able to meet department Service Level Agreements (SLA’s) for issue response times.  If unable to resolve during the designated response time, customer must be notified of steps to be taken with an ETA 

  • Train users in cellular phone operations

  • Process returns for reissuance or salvage, ensuring corporate data is removed

  • Able to work overtime

  • Able to participate in on-call rotation

  • Able to travel overnight


 

Qualifications

 

Education and/or Experience




  • High school diploma or general education degree (GED)

  • One to three years of related telecommunications experience

  • Possess strong interpersonal and verbal communication skills

  • Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications

  • Proficiency with MS Office and email

  • Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear.  Specific vision abilities required by this job include close vision and peripheral vision



 



Preferred Qualifications




  • Associate degree or equivalent from two-year college or technical school preferred

  • Ability to multi-task and attention to detail



 



Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:



 




  • Medical, Vision and Dental

  • 401(K)

  • Employee Stock Purchase Plan

  • Flex Spending Accounts

  • Life Insurance

  • Vacation, Sick, Personal Time and Company Holidays



 



Build YOUR future with D.R. Horton, America’s Builder.  #WeBuildPeople2



 



us on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!



 



LinkedIn, Twitter, Facebook, Instagram


 

Job

: Information Technology 

Primary Location

: TX-Arlington 

Organization

: Corporate 

Schedule

: Full-time 

Job Posting

: Nov 15, 2024, 6:00:00 AM 

Salary

Not Specified

Location

TX-Arlington

Job Overview
Job Posted:
4 hours ago
Job Expires:
4w 1d
Job Type
Full Time
Education
Any
Experience
N/A
Vacancies
1

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Location

TX-Arlington